Post Office
Orders which do not meet the restrictions for Post Office will be shipped by standard ground and charged accordingly without notification. Post Office shipping does not guarantee time in transit or provide tracking. Post Office shipments can take up to 3 weeks to receive. Lost shipments are not available for investigation for at least 30 days. Orders shipped via Post Office are at the consumer's risk.

Oversize Fees
Items which are considered "oversize" are noted on the website. Oversize fees range from $12.50 to $22.00. Exact charge will be noted at checkout. Oversize packages cannot ship Overnight or Saturday Delivery. Oversize packages cannot be combined with other packages, therefore an additional shipping charge will be incurred for additional items on your order.

Shipping to Canada
Standard shipping in Canada is ground delivery via UPS. All orders to Canada may incur local taxes, customs duties and/or additional charges such as brokerage fees. These charges are the sole responsibility of the buyer. If at any time TRINITY PRODUCTS INC. is billed for these charges, TRINITY will in return bill the buyer in the same manner the original order was billed.

TRINITY PRODUCTS has no prior knowledge of how much the charges will be or when these charges will be applied.

Refused or returned shipments in which TRINITY PRODUCTS INC. incurs additional shipping fees will be assessed on the return credit.

Canadian orders under $50 will be shipped via Post Office unless otherwise requested. All orders over $50 must be shipped via Ground delivery.

TRINITY PRODUCTS INC. will not honor requests to falsify invoices, country of origin information or suppress tariff codes.

International Orders
TRINITY PRODUCTS INC. CAN NOT ship fuel overseas due to international hazmat issues. We are sorry for this inconvenience. TRINITY PRODUCTS INC. guarantees shipping only to the United States. For shipping status of other countries, please send inquiries to gowen@teamtrinity.com. Please note that in many cases we are unable to ship outside the U.S.

For a listing of international dealers, click here.

Shipping Times
Every in-stock order we receive by 2:00 pm (EST) Monday - Friday ships out the very same day. Orders are shipped from our New Jersey warehouse. Order processing may be delayed by any incorrect or incomplete information provided by you or your payment provider. Delays due to payment processing are not the responsibility of TRINTIY PRODUCTS INC.

Standard shipping in the continental United States is ground delivery via FedEx. Shipments via U.S. Post Office do not provide tracking for your merchandise.

Shipment Arrivals
Time in transit is not guaranteed by the U.S. Post Office. Air shipment time in transit is guaranteed by the shipper. However, most carriers are closed for national holidays and not held responsible for delays dues to weather conditions or natural disasters. Your order acknowledgement includes a tracking number for all UPS and Federal Express shipments. Accurate tracking is not available until 1 business day before the expected arrival. If you have an account, you may track your order at our new Order History page after you log in to the Account section of our site. You may also visit the following websites to track your packages or feel free to contact us at 1-732-562-1234.

UPS TRACKING CLICK HERE
FEDEX TRACKING CLICK HERE

Missing or Damaged Shipments
Please be sure to reconcile the number of boxes shipped with the number of boxes received. On occasion carriers may deliver boxes separately. Please note that ground and air shipments are often assigned to separate trucks and may arrive at different times of the day.

Please do not accept boxes with exterior damage. If the box has been delivered without your signature, contact the carrier before opening the package. The carrier will need to inspect the box and verify any damage before refund or replacement can occur.

Hazardous Materials
Hazardous materials (HAZMAT) are only available via GROUND SHIPPING ONLY. Shipments such as fuel will be charged an additional $20 per case. Other boxes containing hazardous materials such as model rocket engines or igniters will also be charged an additional $20 per box. Please place HAZMAT orders separately.

ORMD - Other Restricted Material
This is material that may not be hazardous but is still restricted to ground shipping. You may choose to have these products shipped ground delivery via ground delivery or U.S. Mail. Products of this nature are sealed batteries, quarts of fuel and aerosols.