Returns & Warranties

1/1/2017

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. See Warranty Policy, General returns and/or shipping errors are accepted for return within 14 days of purchase. All returns must be in new and unopened condition and are subject to a 15% restocking fee. Unfortunately open items will not be considered for return and are subject to our warranty policies.

WARRANTY:

Lipo Factory batteries come with 60 day warranty, against manufacturing defects, from date of purchase. Warranty covers dead cells or cells with voltage charge errors (voltage off between cells more than .5 of a volt when balanced). Warranty does not cover puffed or swollen battery packs unless new defective right out of the box.

Trinity, Revtech, EPIC, Killer Bee, Formula X, White Carbon, Titanium and RXTech batteries come with 30 day warranty, against manufacturing defects, from date of purchase. Warranty covers dead cells or cells with voltage charge errors (voltage off between cells more than .5 of a volt when balanced). Warranty does not cover puffed or swollen battery packs unless new defective right out of the box.

All Team Trinity Motors come with a 30 day warranty against manufactures defects. See exception below for Equalizer Motors.

The Equalizer Series of Motors have been designed for tamperproof SPEC Racing as such our tech staff and the racer has no ability to open, tune, tweak or adjust the motor in any way. Equalizers come with a Race Based Warranty meaning that they work right out of the box. There are no Guarantees on performance level of any given motor. If you have a non working  Equalizer motor right out of the box contact our tech staff immediately. All Warranty issues are to be handled directly with us.

Please call us first if you feel you have a warranty issue. All warranty items must be submitted for testing and will be repaired or replaced if deemed a warranty.

Return / Warranty Address:

Trinity Speed Shop

P.O. Box 520747

Longwood, FL. 32752-0747

Phone: 407-960-5080