Warranty Information

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. See Warranty Policy, General returns and/or shipping errors are accepted for return within 14 days of purchase.

WARRANTY:

Lipo Factory batteries come with 60 day warranty, against manufacturing defects, from date of purchase. Warranty covers dead cells or cells with voltage charge errors (voltage off between cells more than .5 of a volt when balanced). Warranty does not cover puffed or swollen battery packs unless new defective right out of the box.

Trinity, Revtech, EPIC, Killer Bee, Formula X, White Carbon, Titanium, DR Flight Series and RXTech batteries come with 30 day warranty, against manufacturing defects, from date of purchase. Warranty covers dead cells or cells with voltage charge errors (voltage off between cells more than .5 of a volt when balanced). Warranty does not cover puffed or swollen battery packs unless new defective right out of the box.

All Team Trinity Motors come with a 30 day warranty against manufactures defects. Exception Equalizer Series (Read Below)

  • The Equalizer Series of Motors have been designed for tamperproof SPEC Racing as such our tech staff and the racer has no ability to open, tune, tweak or adjust the motor in any way. Equalizers come with a Race Based Warranty meaning that they work right out of the box. There are no Guarantees on performance level of any given motor. If you have a non working  Equalizer motor right out of the box contact our tech staff immediately. All Warranty issues are to be handled directly with us.
Motolyser and Printalyser repairs or warranties will need to be sent into us, once we receive the unit we will contact Motolyser overseas concerning the issue. It is very rare to have an issue, but if there is one we will need to send the unit to Motolyser for repair. This process usually take. 3-6 weeks and the user is responsible for shipping to us and to motolyser overseas. If you have any questions or concerns with your unit call or send our tech staff a message from the contact page.

Please call us or email Tech Support under the Contact Us Link first if you feel you have a warranty issue. All warranty items must be submitted for testing and will be repaired or replaced if deemed a warranty.

All non-warranty service and repairs:

  • Free repair assessment
  • $20.00 flat labor charge
  • Plus repair or upgrade parts
  • $4.45 USPS Return Shipping

Return / Warranty / Repair Address:

Trincorp LLC
P.O. Box 520747
Longwood, FL 32752
(407) 960-5080

Office Hours:
Monday through Thursday 8:30 - 6:00pm (Eastern Time)

Tech Support Hours: 
Monday through Thursday 5:00 - 6:00pm (Eastern Time)